Air Conditioning
All cabins and public rooms on board are fully air-conditioned. The temperature in the cabins can be regulated individually by the passengers.
Bar
The bar is located on the Verdi-Deck. Please note that alcoholic beverages may not be brought on board for consumption.
Boutique
The boutique is located on the Verdi-Deck. You will be able to purchase accessories, perfume, film and other everyday articles.
Cabin Service
In addition to the contents of the minibar you can also ask for bottles to be sent to your cabin. Please ask your cabin stewardess. Please note that alcoholic beverages may not be brought on board for consumption.
Clothing / Wardrobe
Clothing can be casual and comfortable during the day. In the evening, dress is semi formal (shirt and tie for the man, casual elegance for the lady). On two formal nights dark suits and cocktail dresses are recommended. You can find further information on this subject in the daily program.
Currency / Payment on Board
The currency on board is the Euro. Traveler's checks, US Dollars and Eurocheques will also be accepted for settlement of your final account, as well as the following credit cards: American Express, Diners Club, Eurocard/MasterCard and Visa.. From the beginning of the cruise until the day before the cruise ends, you may sign guest receipts for all purchases except boutique purchases. The guest charges have to be paid on the last day at the reception.
Daily Program
You will find the program for the following day in your cabin each evening. It will tell you, among other things, about events, dress recommendations, departure times for shore excursions, as well as arrival and departure times at ports of call.
Deck Plan
Sun-Deck: deck chairs
Verdi-Deck: foyer with reception, lounge, cruise-management, library, bar, boutique Doctor's office, cabin-no. 101 - 127
Rialto-Deck: restaurant cabin-no. 201 - 223
Deposit Boxes
Safe deposit boxes are in your cabin.
Dietary requirements
Please inform the cruise company of any dietary requests in writing at least 21 days prior to commencing your cruise and contact the maitre 'd upon embarkation.
Electricity
220 Volt AC, 50 Hz. The bathrooms have outlets with 220 V and 50 Hz which may be used for electric razors and hair-dryers only. If you wish to use 110 V equipment, a limited number of transformers are available at the reception. Please remember to return the borrowed items before you leave the ship.
Entertainment Program
A general listing of all video programs on board will be provided in your cabin. All satellite TV channels and radio channels will be listed in the daily program. There will be dance music for your evening entertainment in the lounge.
Exchange
Currencies can be exchanged at the reception. Eurocheques and traveller's cheques can also be cashed.
Language
Languages on board are German and English. All announcements are made in both languages. The shore excursions may be offered with German and English speaking guides or bilingual guides.
Library
The library is located on the Verdi-Deck.
Lost and Found
Found items are held at the reception.
Mail
Mail can be deposited at the reception and will be posted at the next port of call.
Meals
Please make your table reservations with the maitre 'd upon embarkation. Dining on board is single seating for all passengers. Please see the daily program for exact meal times.
Medical Attention / Assistance
A ship's doctor will be on board; infirmary times can be found in the daily program. In an emergency, call the reception or one of the listed phone numbers in the phone book in your cabin. Treatments are subject to fees and will be charged according to German standards. Passengers under a doctor's care or with pre-existing conditions (e. g. diabetes) are requested to inform the shipping company in writing at least 21 days prior to the cruise and to register with the doctor upon embarkation.
Medicine
Should you require special medication, please make sure you have a sufficient supply with you. Should illness occur during the voyage, please consult the doctor on board. Treatment is subject to fees and will be charged according to German standards. A spare pair of glasses is recommended for persons who wear presription glasses or contact lenses.
Minibar
A minibar is available in every cabin. Please note, that it is not customary to consume drinks on board, that were brought from ashore.
Restaurant
Out of consideration for all guests, smoking is not allowed in the dining area.
Reception
The reception is located on the Verdi-Deck.
Shore Excursions
Please see 'Shore Excursions' pages for details. On Saturday evening, the cruise staff will provide you with information about excursions which will take place during the course of the cruise.
Special Meals
Please inform the shipping company of your dietary requirements at least 21 days prior to your cruise and contact the chief steward once on board.
Sun-Deck
Chairs, cushions and blankets are provided free of charge. Weather permitting, drinks may also be served on the Sun-Deck.
Table Reservations
The restaurant accommodates all passengers at one sitting. Table reservations should be made upon embarkation with the maitre 'd.
Telephone / Telefax
There is a telephone in each cabin for intra-vessel calls. The person in charge at the reception will provide the necessary connections for all out-going calls (depending on the ship's location).
Tips
In accordance with international standards, it is customary to tip serving staff. The amount is, of course, left up to each passenger's discretion and should show appreciation of good service. For budgeting purposes, you might consider an amount of $10-12 per passenger per day.
TV-, Video-, Radio-Program
In all cabins on the MV Casanova there are 5 music channels available. Every cabin has a TV with 12 TV channels. More information can be found in the daily program.
Wake up call
For wake up calls, please contact the reception.